ValueFirst (vFirst) Nodal Officer
This platform has designated a Nodal Officer / Grievance Officer to handle requests from regulatory bodies, law enforcement agencies, and users.
Contact available via the official portal below.
Official LEA Portals
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Frequently Asked Questions
What is ValueFirst (vFirst)'s official Nodal Officer email ID?
ValueFirst (vFirst)'s Nodal Officer email ID(s) are listed above on this page, separated by category where applicable — one set for law enforcement agencies and another for customer complaints.
What should I do if ValueFirst (vFirst) doesn't respond to my complaint?
If there's no response within a reasonable time (commonly cited as around 7 days for LEA requests, or 30 days for customer grievances), you can escalate the matter to the Government's Centralised Public Grievance portal (pgportal.gov.in) or the National Consumer Helpline (1800-11-4000).