What is a Nodal Officer?
Under guidelines issued by the Reserve Bank of India (RBI) and other Indian regulatory bodies, every bank, payment platform, and regulated financial institution is required to designate a Nodal Officer — a senior official responsible for handling escalated grievances, Law Enforcement Agency (LEA) requests, legal notices, and regulatory queries.
Nodal Officers act as the official point of contact for matters that cannot be resolved through standard customer service channels. They are empowered to act on court orders, respond to cybercrime units, freeze accounts, and provide data to authorised agencies.
Our Mission
Finding the correct Nodal Officer has traditionally been a slow, frustrating process — scattered across official websites, buried in PDF circulars, or simply outdated. NodalOfficer.com was created to fix this.
Our mission is to give every Indian — whether a police officer investigating a cyber fraud case, a lawyer serving a legal notice, or a citizen who has been scammed — instant access to accurate, centralised Nodal Officer contacts. Faster access to official channels means faster resolutions and a stronger consumer protection ecosystem.
Who Uses This Directory?
Law Enforcement Agencies
Police officers and Cyber Crime Cell investigators use this directory to quickly identify and contact Nodal Officers during cybercrime investigations — freezing fraudulent transactions, serving legal notices, and obtaining account details.
Legal Professionals
Advocates and legal teams use our directory to serve legal notices to the correct Nodal Officer, file consumer complaints, and communicate in formal proceedings.
Bank Customers & Fraud Victims
Individuals who have been defrauded or face unresolved banking complaints use this directory as a last resort to escalate to the Nodal Officer — bypassing regular customer service queues.
Researchers & Students
Academic researchers, law students, and cybersecurity professionals studying India's financial regulatory landscape and consumer grievance mechanisms.
What We Cover
- Public & Private Sector Banks: SBI, HDFC, ICICI, Axis, Kotak, PNB, Canara Bank, and all major Indian scheduled banks
- Payment & Wallet Platforms: Paytm, PhonePe, MobiKwik, Razorpay, BharatPe, and digital payment service providers
- Technology & Social Media: Google, Meta (Facebook/Instagram/WhatsApp), Microsoft, Apple, Snapchat, Telegram, and global tech platforms
- Crypto & Fintech: Binance, Coinbase, WazirX, and blockchain-based financial platforms operating in India
- NBFCs & Lending Apps: Non-Banking Financial Companies and digital lending platforms regulated by RBI
- E-Commerce & Others: Online marketplaces and other regulated entities with Nodal Officer mandates
How It Works
- 01
Search Instantly
Type any bank name, organisation, or keyword in the search box. Results appear instantly — no login, no registration required.
- 02
Get Contact Details
Each organisation listing shows verified Nodal Officer email addresses, direct contact numbers (where available), and official complaint portal links.
- 03
Copy & Contact
Copy any email address with one click and directly contact the Nodal Officer through your preferred email client or communication tool.
- 04
Always Updated
Our directory is regularly reviewed and updated. If you find outdated information, you can report it via our Contact page.
Privacy & Data Practices
All searches on NodalOfficer.com are processed entirely on your device. We do not log or transmit your search queries to any server. We do not require you to create an account. We are committed to maintaining your privacy while delivering a fast, useful service.
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Get in Touch
Found outdated information? Have a suggestion? Want to report an issue or contribute data?
We'd love to hear from you.
Email: support@nodalofficer.com