Manappuram Finance Nodal Officer
As per RBI guidelines for NBFCs, this gold loan company has designated a Nodal Officer / Grievance Redressal Officer to handle customer complaints, account freeze requests, and law enforcement queries related to fraud.
For Law Enforcement (LEA) Only
For Citizens & Customer Complaints
Customer Portals
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How to Contact
- 1
Send from an official department email ID
Use your institutional or department email address. Requests from personal accounts may not receive a priority response.
- 2
Include case reference in the subject
Mention the FIR number, complaint registration number, or court order reference clearly in the subject line and email body.
- 3
Attach supporting documents
Include a copy of the FIR, court order, or request letter on department letterhead. For financial fraud, attach transaction IDs, UTR numbers, or account details.
- 4
Escalate if no response within 7 days
Escalate to the organisation's senior grievance channel or the relevant regulator — RBI for banks, TRAI for telecom, MeitY for IT platforms.
Frequently Asked Questions
What is Manappuram Finance's official Nodal Officer email ID?
Manappuram Finance's Nodal Officer email ID(s) are listed above on this page, separated by category where applicable — one set for law enforcement agencies and another for customer complaints.
How do I contact Manappuram Finance's Nodal Officer for a cybercrime complaint?
Send a request from your official department email address, mentioning the FIR or complaint reference number in the subject line, along with supporting documents such as the FIR copy or court order. Manappuram Finance's Nodal Officer email for law enforcement is listed above.
What should I do if Manappuram Finance doesn't respond to my complaint?
If there's no response within a reasonable time (commonly cited as around 7 days for LEA requests, or 30 days for customer grievances), you can escalate the matter to the Government's Centralised Public Grievance portal (pgportal.gov.in) or the National Consumer Helpline (1800-11-4000).