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M S CO-OPERATIVE BANK LTD. Nodal Officer

As per RBI guidelines, this bank has designated a Nodal Officer to handle requests from law enforcement agencies, courts, and customers with unresolved grievances.

For Law Enforcement (LEA) Only

For Citizens & Customer Complaints

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How to Contact

  1. 1

    Send from an official department email ID

    Use your institutional or department email address. Requests from personal accounts may not receive a priority response.

  2. 2

    Include case reference in the subject

    Mention the FIR number, complaint registration number, or court order reference clearly in the subject line and email body.

  3. 3

    Attach supporting documents

    Include a copy of the FIR, court order, or request letter on department letterhead. For financial fraud, attach transaction IDs, UTR numbers, or account details.

  4. 4

    Escalate if no response within 7 days

    Escalate to the organisation's senior grievance channel or the relevant regulator — RBI for banks, TRAI for telecom, MeitY for IT platforms.

Frequently Asked Questions

What is M S CO-OPERATIVE BANK LTD.'s official Nodal Officer email ID?

M S CO-OPERATIVE BANK LTD.'s Nodal Officer email ID(s) are listed above on this page, separated by category where applicable — one set for law enforcement agencies and another for customer complaints.

How do I contact M S CO-OPERATIVE BANK LTD.'s Nodal Officer for a cybercrime complaint?

Send a request from your official department email address, mentioning the FIR or complaint reference number in the subject line, along with supporting documents such as the FIR copy or court order. M S CO-OPERATIVE BANK LTD.'s Nodal Officer email for law enforcement is listed above.

What should I do if M S CO-OPERATIVE BANK LTD. doesn't respond to my complaint?

If there's no response within a reasonable time (commonly cited as around 7 days for LEA requests, or 30 days for customer grievances), you can escalate the matter to the RBI Banking Ombudsman or the National Consumer Helpline (1800-11-4000).

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