Aditya Birla Sun Life Nodal Officer
This organization has designated a Nodal Officer to handle official requests, grievances, and regulatory communications in India.
For Citizens & Customer Complaints
Bank account frozen or facing a cyber crime matter? Find an advocate →
Verified advocates for account freeze, lien removal & cyber fraud recovery
How to Contact
For Citizens & Customers
- 1
Email from your registered email address
Use the email linked to your insurance policy for faster verification. Mention your full name, policy number, and registered mobile number.
- 2
Include your policy & claim details
Mention your policy number, claim ID (if applicable), date of incident, and a clear description of the issue — rejection reason, delay, or mis-selling.
- 3
Attach supporting documents
Attach your policy document, claim rejection letter, premium receipts, or any prior communication with the insurer's customer support.
- 4
Not satisfied? Escalate to IRDAI
File a complaint directly with the Insurance Regulatory and Development Authority of India at bimabharosa.irdai.gov.in (Bima Bharosa portal).
Frequently Asked Questions
What is Aditya Birla Sun Life's official Nodal Officer email ID?
Aditya Birla Sun Life's Nodal Officer email ID(s) are listed above on this page, separated by category where applicable — one set for law enforcement agencies and another for customer complaints.
What should I do if Aditya Birla Sun Life doesn't respond to my complaint?
If there's no response within a reasonable time (commonly cited as around 7 days for LEA requests, or 30 days for customer grievances), you can escalate the matter to IRDAI's Bima Bharosa portal (bimabharosa.irdai.gov.in).